Support

Kairos is made by two people. There is no help desk and no ticket queue — questions go to an inbox and are answered directly.

Getting help

Write to the address below. Expect a reply within a few days.

support@planwithkairos.com

What helps

Something going wrong is much easier to fix with a little context:

What you were doing, and what happened instead.
Which screen, and whether it was the website or the app.
Your device and its operating system version, if it happened in the app.
The email address on your account, so the trip can be found.

Your account and data

Deleting your account is on the account screen, on the web and in the app, and it takes effect immediately. Requests for a copy of your data, or for a correction, go to the same address as everything else. What is stored and for how long is set out in the privacy policy.

Read the privacy policy